As técnicas secretariais sob a ótica do mercado de trabalho: atendimento e gestão documental

Abstract

The constant changes occurred in the labor market, has caused many professions hone or even would create new profiles to their profession, all to meet the demanding market and competitive. With the profession Executive Secretariat was no different, to match this on new labor market, had to improve work techniques. The Secretarial techniques is understood as the roles that the Executive Secretary develops in the administrative sector of an organization, of this mode, there is a necessity to improve its functions, because this is directly linked to the major decision-making centers of the organization. With that, we did a literature search to identify what had been adapted to your profile, as the importance of this adaptation to the labor market. It was emphasized in this research, two Secretarial Techniques which has rather prominently in the organizations, whereas that, they contribute more significantly to the development and organization of a company, which are, Attendance and Document Management. Attendance is the act of cater well, from providing clear information, concise and polite. The document management is the set of procedures which serves to keep organized and stored, by controlling the unnecessary, its course and taken to the guard properly documents of an organization.